How do I get started?
First you have to register and set up an account. 

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Can you bill me for services?
No, unfortunately all of our services and pricing are based upon collecting for the postage, or shipping costs and pickup services at or near the time of shipping. 

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Are there any discounts available for volume shipping? 
Yes, shippers can receive a substantial discount if they opt to prepay. Discount user pays $11.00 per pick up plus 10% of the shipping cost in excess of $100.00. To receive the discount a monthly charge of $8.00 will apply $8.00 per month. The discount is two-fold. First the minimum pickup charge is reduced from $12.00 to 11.00. Secondly, for all shipments costing over $100.00, the additional pickup charge is reduced by 2%. 

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How much does it cost to use pickupostal.com?
Pickupostal.com simply charges a minimum $12.00 per pickup plus 12% on every dollar or fraction thereof in excess of $100.00 of shipping cost. Discount can apply if the shipper prepays $8.00 per month. 

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What are the levels of services available?
We offer all the services of the USPS, including express mail and priority mail, plus in connection with our postal distributor partner. We even offer parcel select services, which rates begin at are less expensive than the rate of United Parcel Service, (UPS). The rate is 10% less than the standard UPS ground service cost and for high volume users the rate is 15% less than the standard UPS ground service. A high volume shipper is one who ships approximately 100 or more Parcel Select packages per day throughout the year. 

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Are your services guaranteed?
Our services are guaranteed to the extent that the USPS guarantees it services. Since we are acting as the first mile carrier for the USPS, all of your shipments will carry with it the same guarantees as the USPS. 

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How much will I save?
That depends on how what service you select, and how much you ship each day. If you are only shipping one package a day, the savings is minimal. However if you ship, lets say, five packages on a day, two of which are 10 lb express mails, from Los Angeles, CA to Dallas, Tx and three of which 1 lb are priority mail from Los Angeles, CA to New York, NY. Your saving could be over 50%. Here's how that works. 

The two express mail would cost 37.50 plus 37.50 = $75.00, The three priority mails would cost 3.85 x 3 = 11.55, Plus the pick of $12.00, Your total would be $98.55 The cost of these five shipments by UPS would be approximately at $167.38 (plus any accessorial that may be involved. The cost of these five shipments by FEDEX would be about $149.75, plus of course any accessorial charges they may have. 

The savings is substantial - over 50%. Also, since the Parcel Select rate is discounted off of UPS you will save 10% after the cost of pick up. Why ship it any other way.

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Do I have to be a Stamps.com customer?
No, you do not need to be a Stamps.com customer to use our Parcel Select Service, however to have our automatic pickup service for Express Mail and Priority Mail packages you do need to be a Stamps.com customer. Our system is designed to work with Stamps.com and to provide pickup service to Stamps.com customers. 

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Is the service request automatic?
We have made life simpler or you, in that when you print the label, an automatic email is generated which lets our courier in you area know that your package is ready for pick up. 

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Can I opt out of the pick up request?
Yes, there is a opt out request, or reschedule request, so that you can let us know if you do not want us to pick up your packages that day. For example you may want to print your labels all through the week to accumulate for a Thursday pick up. We can do that. Or you can simply choose to take your packages directly to the post office. In that case we do not charge anything for that service. 

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Can I have a Pickupostal.com pickup everyday, including my mail?
Yes, we can charge a monthly fee, for all your pickup needs. Email us your request in this regard and we will get back to you with a monthly fee. 

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Is Pickupostal available nationwide?
Currently Pickupostal is only available in certain zip codes. We are adding zip codes to our system, and we hope to be able to announce that will be able to service nearly all of the United States by year end. 

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Is there a networked version of Pickupostal.com?
Not now, but soon, there will soon be a networked version available.

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What are the size and weight limits?
The maximum size for most mail pieces is 108 inches in combined length and girth. Parcel Select packages may measure up to 130 inches in combined length and girth (but will be charged over size rates, See www.usps.com ).

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Can You deliver to Post Office boxes?
Yes, the USPS delivers to Post office boxes.

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Do you charge extra for residential deliveries?
No, the USPS does not charge extra for residential deliveries.

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Do you charge extra for Saturday delivery?
No the USPS does not charge extra for Saturday Delivery 

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Can you deliver to military bases?
Yes, the USPS delivers to military bases. 

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Can you handle COD’s?
No, not at this time.

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Do you charge extra for bad addresses?
No, Stamps.com has an address verification feature which virtually insures that you will not have any returns for bad address. 

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Can you handle International Mail?
Not currently, but we hope to begin handling international mail, shortly.

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How much do I pay for Electronic Delivery confirmation?
Because of Stamps.com all of your Electronic Delivery Confirmation are free. (you should be changed to your card).

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How do I let my customer know that the package is coming via Pickupostal?
The Stamps.com software has a feature that allows a shipper to send automatic email notifications to the consignees to alert that a package is coming via the USPS.

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